Testimonials
“Simply put, the best pet shop around. They are knowledgeable and conscious about pet products and care. They have items stocked on the shelves that you will actually use for your pet…Their service has always been impeccable! They earned my business decades ago, and have never once given me a reason to go anywhere else.” – John | Fairfax, Ca.
“This place is amazing. They’re so knowledgeable, and so very kind! They carry high quality, healthy products and are extremely helpful about advising what to buy and why…Pet Cottage has won my loyalty for life.” – Susan | Fairfax, Ca.
“I love this pet store. They have the most amazing selection of treats, lots of fun toys, doggie jackets and a wide array of the highest quality pet foods. I’ve always gotten cheerful, helpful service here and am glad they carry a hard-to-find dog kibble” – SR | San Rafael, Ca.
Sandie has been my support in so many ways in caring for my goldendoodle. “Marley” had serious intestinal problems that made feeding him extremely difficult. Sandie never tired of providing nutritional information, and more importantly a compassionate ear. She was always available with insight, knowledge, and understanding. Her expertise is matched only by her love of animals. When his illness became too difficult for him to fight, it was Pet Cottage I called. Sandy guided me through the process of letting go of my best friend, from locating the right vet to come to my house, to understanding the extent of my loss.” – Stephanie | San Rafael, Ca.
We shop at the Pet Cottage for many reasons. First, the store is spacious, well laid out, and the variety of quality foods and supplies is the best that I’ve seen. More importantly, Sandie and her staff are extremely knowledgeable about their products, you can tell that a lot of research was done prior to the items going on the shelf. But the biggest reason that my wife and I shop there is without a doubt Sandie and her crew. They always make you feel welcome, and they have genuine concern for the animals, and the humans attached to them.” – Sean | San Rafael, Ca.
I was into my 50′s, widowed and alone, when I was encouraged by several friends to get my first dog. I found Sophie, my lovely poodle puppy and immediately made contact with my local pet store, Pet Cottage. I would bring Sophie in often, to socialize her and often to pose what must have seemed like stupid questions and concerns. Sandie was always understanding and when needed humorous. She understood my need for support, whether it was about food or training issues, or my exhaustion housebreaking a puppy. Sandie is very careful about what is in their products and helps me make informed discussions about what I might want to get for Sophie. When I have been in crisis, with a small or seemingly large issue, Sandie and the wonderful team have always been there to help me evaluate and respond to what was actually happening. Pet Cottage and Sandie are at the foundation of my support network for Sophie.” – Marcia | Fairfax, Ca.
